AI Agents
AI agent development for the work that never stops.
Enquiries arrive at eleven at night and on bank holidays. An agent trained on your business answers them, qualifies them, and hands you the ones worth your time.
Why it matters
Speed of reply decides more deals than anything else.
Enquiry response time is one of the most reliable predictors of whether a lead converts, and almost every small business loses on it — not through carelessness, but because people sleep and competitors' agents do not.
An agent handles the first exchange: answers the specific question, asks the qualifying ones, books the call. Not a decision tree pretending to be a conversation, but something that has read your pricing, your policies and your previous answers.
The boundary matters as much as the capability. Agents work confidently inside what they know and hand over cleanly outside it. We would rather escalate a question than have it answered wrongly with confidence.
Answers at 2am
The enquiry that would otherwise wait until Monday.
Escalates honestly
Confident inside its scope, hands over outside it.
Questions
Frequently asked.
A chatbot follows a script you wrote. An agent works from your actual material and can take actions — checking availability, booking, creating a CRM record. The failure mode of the first is a dead end; of the second, a handover.
It is scoped to what it has been given and instructed to escalate rather than speculate. Conversations are logged and reviewed, especially early. We tune it to say “let me get someone” more readily than most vendors would.
Typically two to four weeks including training on your material and a supervised pilot before it goes fully live.
How many enquiries go unanswered overnight?
The free audit includes a look at your response times.
No sales pitch. No obligation. Reply in 24h.